Streamlined Systems.
Scalable Operations.
We help service-based businesses move from reactive chaos to structured, efficient operations through CRM optimization, workflows, and automation.
At Total Virtual Assistant, we don’t just “help with tasks”—we build the systems that make your business run better behind the scenes. Whether you need guidance, execution, or full operational support, we meet you where you are and help you scale with clarity.
Service Options
System’s Support
Membership
Best for: DIY business owners who want guidance and structure
What’s Included:
- Access to systems training + SOP library
- Weekly office hours / support
- Troubleshooting CRM + workflows
- Community or support access
Outcome:
You gain clarity, direction, and the ability to fix and improve your own systems with expert support.
Support &
Light Execution
Best for: Businesses who need help getting things done consistently
What’s Included:
- Everything in Membership
- Monthly task requests (ClickUp or form-based)
- CRM updates and workflow adjustments
- Light automation setup
- 48–72 hour turnaround
Outcome:
Your systems start running consistently without you being stuck doing everything yourself.
Fractional
Operations Partner
Best for: Growing businesses ready to scale operations properly
What’s Included:
- Full CRM optimization
- Workflow + automation buildouts
- Reporting dashboards + data tracking
- Process creation and documentation
- Strategic operations support
Outcome:
Your business runs on systems—not memory, chaos, or constant manual effort.
About
Founded by Patricia Gordon, TVA brings over 25 years of executive and operational experience into a more strategic, systems-first approach to virtual support. What started as traditional VA work has evolved into something much more impactful—helping businesses organize, streamline, and scale how they operate behind the scenes.
Total Virtual Assistant 